FAQ
Protect+ Urinary Care
How should I take the product if I'm experiencing an active UTI?
If you have an active UTI, we recommend taking twice the regular daily dose to help boost effectiveness and speed up relief. Once your symptoms improve, return to the standard daily dose for ongoing prevention. Always consult your healthcare provider if you have any concerns.
How should I take the product for UTI prevention?
For ongoing UTI prevention, take the standard dose as indicated on the bottle every day. Consistent daily use helps maintain urinary tract health and reduce the risk of future infections. Always consult your healthcare provider if you have any questions or concerns.
Product Standards
Do you test your products?
At Finally Her Health, we adhere to the highest quality standards to ensure our products meet FDA regulations for identity, purity, strength, and composition. This guarantees that what you see on the label is exactly what’s in the supplement. Our commitment starts with rigorous prevention-focused quality measures.
We test every batch of our products for microbes, heavy metals, and gluten. We also conduct periodic tests for pesticides and other contaminants to ensure every product meets our stringent standards. All testing is carried out by third-party, ISO-accredited laboratories.
Lastly, we thoroughly vet our suppliers through audits and ongoing monitoring to ensure compliance with the FDA’s current Good Manufacturing Practices (GMP). By partnering with trusted suppliers, we ensure safety and quality at every step of the process.
Customer Service
How do I reach your customer service team?
You can reach us at hello@finallyherhealth.com
How do I cancel an order or subscription?
Send an email to hello@finallyherhealth.com with your first name, last name, and order number with your request.
How does the 30 days money back guarantee work?
Your health is our top priority! If Finally Her Health doesn't work for you after 30 days of using our products, we'll provide a full refund (equivalent to 1 bottle per customer). It's as simple as that!
Our customer success team is dedicated to making the process effortless for you. We take pride in having a responsive, compassionate team ready to answer your questions and assist you in every way possible.
Shipping
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
Do you ship internationally?
Yes, we ship all over the world! Shipping costs will apply and will be added at checkout. Please note that international customers may be subject to duties and taxes upon receiving their orders. We recommend checking with your local customs office for more information. We’re excited to share our products with you, no matter where you are!